BGSA Holdings – Rental Terms and Conditions

Dear Valued Client,

To ensure a smooth rental experience, please take note of the following important guidelines regarding your rental vehicle:

1. Excess and Claims Handling Fees

• In case of damages not noted upon vehicle collection, an excess fee ranging from R7,670 to R17,000 will apply, depending on the supplier and vehicle group.

• A mandatory claims handling fee of R975 will also be charged if a claim is raised.

• Single-vehicle accidents incur double excess on all rentals.

2. Vehicle Inspection & Return

• Before driving off, thoroughly inspect the vehicle from top to bottom and front to back.

• Ensure the rental is returned on time to avoid additional charges for overdue returns.

3. Safety & Compliance Checks

• Verify that all tools and the spare tire are present.

• Check for minor cracks, chips, or windshield damage and inform the rental agent.

• Confirm that the license disk is valid and not expired.

• Consider a hail damage waiver to avoid full liability for hail-related damages.

4. Authorized Drivers

• The vehicle may not be handed over to another party without notifying the rental company.

• Additional drivers must be registered at the time of rental.

• Any unauthorized driver usage constitutes a breach of contract.

5. Renter's Responsibility

• The renter is fully responsible for any unreported damages upon return.

• "I did not know" is not an acceptable excuse for any damage or contractual breaches.

6. Incident Reporting

• Any incident must be reported to the nearest South African Police Station within 24 hours.

• Notify our office or the car rental supplier immediately.

• Failure to report incidents is considered a breach of contract.

7. Emergency Contact & Usage Monitoring

• The vehicle key tag and windshield license disc holder display emergency contact numbers for immediate assistance.

• All rental vehicles are equipped with advanced telematics to monitor speed, acceleration, braking, and location.

8. Fees & Cancellations

• A no-show fee applies for uncollected vehicles.

• Late cancellation fees apply for cancellations made less than 24 hours before check-out.

For further details, visit our website: BGSA Holdings